Frequently asked questions
Where can I purchase a puppet?
We have several places you can find our puppets for sale. We sell our puppets on Amazon, eBay, Etsy and in local boutique toy stores, online toy shops and on our website.
Payment & Shipping
Payment is made directly through our site. Shipping options can be selected at check out.
Secure Ordering & Payment Options
We accept major credit cards through our secure payment portal. We also accept PayPal payments through our secure payment portal.
Returns & Refunds
We want you be 100% satisfied with our products. If you feel we did wrong, we want to make it right! We have a 30 day return policy for puppets purchased directly through mypuppetpals.com.